Frequently Asked Questions

Legosols provides two main types of services:

• SaaS Products: Ready-to-use software solutions with subscription-based pricing (MyScaleX, CRM, ERP systems)
• Custom Development: Bespoke software projects including web applications, mobile apps, e-commerce platforms, and enterprise solutions

We have offices in:

• Pakistan: Office No. G-5, Innovista, Rachna, DHA, Gujranwala
• Qatar: Building 52, Zone 17, Al Rufa, Doha

We serve clients across Pakistan, Qatar, and internationally.

You can reach us through:

• WhatsApp: +92 336 5297920
• Phone: +974 7122 1409
• Email: info@legosols.com
• Contact Form: Visit our contact page

Project costs vary based on complexity, features, and timeline. Typical ranges:

• Simple Website: PKR 50,000 - 150,000
• E-commerce Platform: PKR 200,000 - 500,000
• Mobile App: PKR 300,000 - 800,000
• Enterprise ERP: PKR 1,000,000+

Contact us for a detailed quote based on your requirements.

Our SaaS products offer flexible pricing:

• Starter Plan: PKR 15,000/month
• Professional Plan: PKR 35,000/month
• Enterprise Plan: Custom pricing

Annual subscriptions receive 15% discount.

We accept:

• Bank transfer (preferred for Pakistani clients)
• Online payment gateways
• International wire transfer
• Cryptocurrency (for international clients)

SaaS Products: No refunds for current billing period. Cancel anytime before next renewal.

Custom Projects: Deposits are non-refundable. Cancellations require payment for completed work.

Timeline depends on project scope:

• Landing Page: 1-2 weeks
• Business Website: 3-4 weeks
• E-commerce Platform: 6-8 weeks
• Mobile App: 8-12 weeks
• Enterprise System: 3-6 months

We follow an agile methodology:

1. Discovery: Requirements gathering and analysis
2. Design: UI/UX mockups and approval
3. Development: Iterative coding with regular updates
4. Testing: Quality assurance and bug fixes
5. Deployment: Launch and training
6. Support: 90-day warranty and ongoing maintenance

Yes! We provide:

• Weekly progress reports
• Demo sessions at each milestone
• Direct communication via WhatsApp/email
• Access to project management dashboard

We work with modern, industry-standard technologies:

• Backend: .NET Core, Blazor, Node.js, Python
• Frontend: React, Vue.js, Blazor, HTML/CSS/JavaScript
• Mobile: Flutter, React Native, Native (iOS/Android)
• Database: SQL Server, PostgreSQL, MongoDB
• Cloud: Azure, AWS, Google Cloud

Custom Projects: Yes, full source code and IP rights transfer to you upon final payment.

SaaS Products: No, you license the software but don't own the code.

Yes, we offer:

• Hosting: Managed cloud hosting with 99.5% uptime
• Maintenance: Monthly packages starting at PKR 10,000
• Support: 24/7 technical support for critical issues
• Updates: Regular security patches and feature updates

We offer comprehensive support:

• SaaS Products: 24/7 email/WhatsApp support, priority ticket system
• Custom Projects: 90-day warranty, then optional maintenance contracts
• Response Time: Critical issues within 4 hours, general queries within 24 hours

Yes, we include:

• Admin user training sessions
• Video tutorials and documentation
• On-site training (for enterprise clients)
• Ongoing support for questions

Simple 4-step process:

1. Contact Us: Reach out via WhatsApp, email, or contact form
2. Consultation: Free 30-minute discovery call to discuss your needs
3. Proposal: Receive detailed quote and timeline
4. Kickoff: Sign agreement and start development!

Yes! We provide a free 30-minute consultation to understand your requirements and suggest the best solution.