Our Commitment to Excellence
Services Policy
This policy defines the guidelines and commitments regarding the services provided by Legosols. We aim to deliver reliable, high-quality IT solutions while maintaining transparency and professionalism in all our engagements.
1. Scope of Services
Legosols offers a wide range of IT services, including but not limited to:
- Website Design & Development
- Mobile Application Development
- Custom Software Solutions
- UI/UX Design
- Graphic Design & Branding
- SEO & Social Media Marketing
- Video Editing & Content Creation
2. Service Delivery
- All services are delivered remotely unless stated otherwise.
- Work begins after scope finalization and initial payment (as per agreement).
- Delivery timelines are estimated and communicated at the start of each project.
3. Revisions & Approvals
Clients are entitled to a limited number of revisions based on the service tier. Additional revisions beyond the agreed count may incur extra charges. Prompt client feedback ensures smooth progress.
4. Payment Policy
- All services require partial or full payment upfront unless otherwise agreed.
- Invoices must be cleared within the due period to avoid delays.
- Project files and deliverables are released upon full payment.
5. Client Responsibilities
- Provide timely content, feedback, and approvals.
- Ensure availability for meetings or discussions when scheduled.
- Follow communication protocols to avoid project delays.
6. Confidentiality
We uphold client confidentiality and sign NDAs upon request. Your ideas and business data are treated with the utmost discretion and security.
7. Support & Maintenance
Post-delivery support is offered based on the selected service plan. Maintenance contracts can be arranged separately for ongoing support needs.
8. Termination of Service
Legosols reserves the right to suspend or terminate services if the client fails to comply with terms, including payment delays, non-responsiveness, or violation of agreements.
9. Contact
